1. Order Processing
Once you place your order, we will begin processing it immediately. Orders are typically processed within 1-3 days of receipt. You will receive a confirmation email once your order has been successfully processed and is ready for shipment.
2. Shipping Methods and Delivery Time
We offer reliable shipping for all our products. Delivery times may vary depending on your location, but most orders will be delivered within 5-7 days after processing. We strive to ensure that your order reaches you as quickly as possible and will provide an estimated delivery date once your order is dispatched.
3. Shipping Costs
We offer free shipping on all orders. No additional shipping charges will be applied at checkout.
4. Cash on Delivery (COD)
We only offer cash on delivery (COD) as the payment method. You will pay for your order when it is delivered to your specified address. Please ensure someone is available at the delivery address to receive and pay for the order.
5. Delivery Issues
If there is a delay or issue with your delivery, please contact us at [email protected], and we will work with the shipping provider to resolve the situation. In case of any address issues or missed deliveries, we will notify you and arrange a suitable solution.
6. Address Accuracy
Please ensure the shipping address provided at checkout is accurate. Cyril Voyager is not responsible for delays or issues arising from incorrect address information. If there are any changes or errors in your address, please notify us immediately via email at [email protected].
7. Order Tracking
Once your order has been shipped, we will send you a notification with tracking details, if available. This allows you to monitor your order as it makes its way to you.
8. International Shipping
At this time, we only offer domestic shipping. We are unable to process international orders.
9. Contact Information
If you have any questions or concerns regarding our shipping policy or your order, please don’t hesitate to reach out to us at [email protected].